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Xiaomi Youpin roborock T4 Intelligent Sweeping Robot (Black)

R11960

In Stock at Supplier

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Overview

1. The whole machine selects high-quality components, and the seven independent modules adopt the principle of interchangeability, which can be disassembled and assembled independently for easy maintenance.
2. 2000Pa surging suction power can quickly suck up the dust attached to the surface of the floor and between the floor gaps. The streamlined air duct design makes the suction more concentrated, avoids wind loss, and has a good cleaning effect.
3. Powerful 5200mAh lithium battery, single battery life is 2.5 hours, single cleaning house area is 250 square meters, easy to control large apartment.
4. Optimized the motor vibration and gearbox design to greatly reduce the cleaning noise. At the same time, the noise reduction air screen is carefully added to bring a less noise cleaning experience.
5. LDS laser scanning can restore the home terrain with high precision, and automatically plan a reasonable cleaning path. The new map save function is added. After the first cleaning, the map can be quickly memorized, eliminating the trouble of repeated map creation.
6. Automatic room partitioning and flexible editing of maps. After the first cleaning is completed and the map is created, the rooms are automatically partitioned. You can customize the map according to the cleaning needs to meet the cleaning needs of different families to a greater extent.
7. Supports both palm_top virtual wall and physical virtual wall. You can freely choose the Mijia APP handheld virtual wall or magnetic stripe physical virtual wall according to your needs, providing more options for customized cleaning.
8. Xiaoai voice interaction, in addition to turning on the functions of cleaning, pausing, and recharging, you can also query the remaining power and switch the cleaning mode by voice, making cleaning a one-sentence thing.
9. The body is equipped with more than ten sets of sensors, making it agile and adaptable to different complex environments.
10. Open the Mijia APP, you can remotely start or pause the cleaning, and check the cleaning status in real time, and understand the cleaning progress through the real-time map. At the same time, you can also switch between quiet, standard and powerful cleaning modes when cleaning to meet the cleaning needs of more families.
11. The side brush can automatically adjust the rotation speed according to the cleaning environment. It can rotate at a high speed in the wall mode, which can force the dust on the wall. Under the normal mode, it automatically switches to a uniform rotation to ensure that the dust is not easy to fly.

Additional Information

Weight & Size

Weight: 6.623kg
Size: 38cm x 38cm x 12cm

SKU: C0100019607 Category: Tag: Condition: New

Delivery Options

We deliver straight to your home or office anywhere in South Africa.

  • Courier Delivery with a cost of R75 on all orders.

Additional Charges

There are no extra fees or additional charges for shipping and delivering your order.

Processing, Handling & Delivery Timeframes

Once your order is placed, the following timelines apply:

  • Order Cut-Off Time: 2:00PM (SAST)
  • Handling Time: 1 – 2 business days (Monday – Friday)
  • Transit Time: 5 – 7 business days (Monday – Friday) within South Africa.
  • Total Delivery Time: 6 – 9 business days (Monday – Friday) within South Africa.

Note: Business days are Monday to Friday, excluding weekends and public holidays.

Kindly note that some products may require up to 25 business days for processing and delivery, depending on their origin.

Shipping Locations

We only deliver within South Africa.

Shipping Carriers

We utilize the following couriers for order deliveries:

Order Tracking

Once your order is dispatched, you’ll receive an email with your delivery details and a tracking number. You can also track your order on our Track Your Order page.

Damages & Issues

Please inspect your order upon delivery. If you notice any damage, incorrect items, or missing products, check them in the presence of the courier and please Contact Us immediately. We’ll resolve the issue as quickly as possible.

Lost Orders

We guarantee the delivery of all orders. If your package is lost, stolen, or damaged, we will either send a replacement or issue a full refund.

Order Cancellations

You can cancel your order at any stage during the handling, shipping and delivery process. Please Contact Us if you need to cancel your order, and we’ll be happy to assist you.

Kindly Note: If the order has already been shipped, it must be returned or redirected back to the supplier before the order cancellation can be completed.

Order Modifications

You can modify or amend your order items before they are dispatched. Please Contact Us if you need to change anything on your order, and we’ll assist you.

Delivery Delays

While rare, delays can sometimes occur, particularly in remote areas. If your delivery takes longer than expected, please Contact Us, and we’ll assist you.

Failed Deliveries

If no one is available to receive your package at the delivery address, we’ll notify you of the failed attempt. We’ll then work to reschedule the delivery within 24-48 hours.

Changing Your Delivery Address

If you need to update your delivery address due to a mistake or change, simply reply to your order confirmation email with the correct details, or please Contact Us for assistance.

Overview

We offer a 365-days Return and Refund Policy, meaning you have 365 days from your date of purchase to request a return.

We want you to love your purchase! If you’re not completely satisfied, you can return the product for a repair, replacement, exchange, store credit, or refund.

Return Eligibility

To qualify for a return, your product must meet these conditions:

  • Items must be in its original packaging.
  • Items that was delivered defective, damaged, incorrect and missing parts due to errors not of your own.
  • Items must be unused, undamaged, complete and not missing parts unless due to our error.
  • Or used and/or unused items that are still within the warranty and guarantee period.
  • You must provide proof of purchase.

Kindly Note: Customized and made-to-order products are non-refundable and non-returnable due to their personalized nature.

How to Start a Return

To request a return, please Contact Us or submit a return request here or you can log a warranty claim request here. Once your return is approved, we’ll send you a return shipping label and instructions. Items returned without prior approval won’t be accepted.

Damages & Issues

Please inspect your order upon delivery. If you notice any damage, incorrect items, or missing products, check them in the presence of the courier and please Contact Us immediately. We’ll resolve the issue as quickly as possible.

Exchanges

To exchange an item, you’ll need to return the original product first. Once your return is approved, you can place a new order for the item you want.

Return Costs

All returns are free! We’ll arrange a courier to collect the item at no cost to you.

Restocking Fees

We do not charge restocking fees.

Lost Orders

We guarantee the delivery of all orders. If your package is lost, stolen, or damaged, we will either send a replacement or issue a full refund.

Order Cancellations

You can cancel your order at any stage during the handling, shipping and delivery process. Please Contact Us if you need to cancel your order, and we’ll be happy to assist you.

Kindly Note: If the order has already been shipped, it must be returned or redirected back to the supplier before the order cancellation can be completed.

Warranty and Guarantee

We want you to shop with confidence, which is why our products are covered by a 365 days Warranty and Guarantee.

All our products come with a minimum 365 days warranty and guarantee.

If you discover a defect within the first half of the warranty and guarantee period from the purchase date (as shown on your proof of purchase), we will gladly repair, replace, issue store credit, or provide a full refund.

For defects identified after the first half and within the second half of the warranty and guarantee period, we are happy to repair or replace the product.

You can log a warranty claim request here. Need assistance with a warranty claim? Contact Us for support and more details.

Additional Information:

All warranty claims go through an approval process handled by either Yoink and/or the manufacturer.

Please note that we do not cross-ship. This means we will only process returns once the defective product has been received, inspected, and approved for repair, replacement, store credit, or refund.

Warranty coverage will be void if:

  • The product has been opened, tampered with, or altered.
  • The serial number, manufacturer model, part number, or warranty sticker is missing, damaged, altered, or unreadable.
  • The defect is due to wear and tear or physical damage.
  • If a certified professional did not install it – (Depending on the nature of the product, eg. electronic components and/or repair parts).

For any further information, please Contact Us.

Refunds

Once we receive and inspect your return, we’ll notify you about the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please note that banks and credit card providers may take additional time to process the refund.

If more than 10 business days have passed since your refund was approved and you have not received your refund as of yet, please Contact Us.

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