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TOCOOL TC-650 Smart Vacuum Cleaner Touch Display Household Sweeping Cleaning Robot with Remote Control (White)

R5743

In Stock at Supplier

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Overview

Features

1. Climbing function: 15 degrees intelligent climbing function, easy to cross the carpet, threshold and other obstacles
2. Mop function: bamboo charcoal fiber mop, stronger friction and suction performance, take away stains without leaving marks
3. Automatic self charging: When the remaining power is insufficient, it will automatically find the signal of the charging dock, and automatically return for charging, without human intervention, saving effort
4. Invisible Wall: with intelligent sensing system, it can automatically start work, and it can be specified to clean in the specified area.
5. Intelligent anti-drop: three sets of floor detection probes, layout the following sudden dropping height, intelligent 180-degree plane detection of floor, effectively prevent the machine from falling.
6. Intelligent anti-collision: When infrared senses obstacles, the system will control the machine to react quickly and flexibly turn away to avoid damage.
7. Smart getting out of trouble: easily get rid of staggered wires and difficult roads.
8. Double middle sweeping roller brushes: Humanized brush design, the bristle is 30% longer and stronger cleaning ability, easy to use and not easy to wear.
9. Original S-type double-roller brush: solve all sizes of dust, also suitable for short-haired carpet; specially soft fiber bristles, wear-resistant and non-absorbent, clean and care for the ground; the roller brush can be disassembled, easy installation and easy to clean.

Cleaning Mode

1. Edge cleaning: Special side brush, walking along the wall path mode, clean indoor dead angle area.
2. Bow cleaning: Press the remote control to start the route in a bow shape. Achieve a large effective area cleaning.
3. Fixed-point cleaning: Press the fixed point to start, and focus on a part of the area with a spiral route, suitable for heavily dusted area.
4. Scheduled cleaning: Schedule a time, up to one week; the machine automatically starts cleaning at the same time every day with no manual operation.
5. Automatic mode: Automatic cleaning, a variety of cleaning paths are combined, automatically recharge when running out of power.

Additional Information

General

Material: Abs, PP
Power Supply: 14.8V 2200mAh Li-ion battery, 100-240V input / 24V output adapter
Rated Power: 35W
Working Time: 90-120 mintues
Charging Time: 180-240 mintues
Dustbin Capacity: 600ML
Noise Level: 45dB
Brush: 2 x Side brush, 2 x Main brush
Functions: Sweeping, Vacuuming, Remote Controller Operate, Mopping, Auto-recharging, Schedule Timing
Item Size: 330*330*88 mm
Item Weight: 2.83kg

Package Include

Package Contents: 1 x Main Body Cleaner Robot, 1 x Power Adapter (US, UK, AU, EU optional), 1 x Remote Control, 1 x User Manual, 2 x Main Brush, 2 x Side Brush, 2 x Mopping Cloth, 1 x Charging Dock, 1 x Invisiable Wall

Weight & Size

Weight: 4.700kg
Size: 52cm x 16cm x 42cm

SKU: C0100012073 Category: Condition: NewOrigin: CN (Imported)

Delivery Options

We deliver straight to your home or office anywhere in South Africa.

  • Courier Delivery with a cost of R75 on all orders.

Additional Charges

There are no extra fees or additional charges for shipping and delivering your order.

Processing, Handling & Delivery Timeframes

Once your order is placed, the following timelines apply:

  • Order Cut-Off Time: 2:00PM (SAST)
  • Handling Time: 1 – 2 business days (Monday – Friday)
  • Transit Time: 5 – 7 business days (Monday – Friday) within South Africa.
  • Total Delivery Time: 6 – 9 business days (Monday – Friday) within South Africa.

Note: Business days are Monday to Friday, excluding weekends and public holidays.

Kindly note that some products may require up to 25 business days for processing and delivery, depending on their origin.

Shipping Locations

We only deliver within South Africa.

Shipping Carriers

We utilize the following couriers for order deliveries:

Order Tracking

Once your order is dispatched, you’ll receive an email with your delivery details and a tracking number. You can also track your order on our Track Your Order page.

Damages & Issues

Please inspect your order upon delivery. If you notice any damage, incorrect items, or missing products, check them in the presence of the courier and please Contact Us immediately. We’ll resolve the issue as quickly as possible.

Lost Orders

We guarantee the delivery of all orders. If your package is lost, stolen, or damaged, we will either send a replacement or issue a full refund.

Order Cancellations

You can cancel your order at any stage during the handling, shipping and delivery process. Please Contact Us if you need to cancel your order, and we’ll be happy to assist you.

Kindly Note: If the order has already been shipped, it must be returned or redirected back to the supplier before the order cancellation can be completed.

Order Modifications

You can modify or amend your order items before they are dispatched. Please Contact Us if you need to change anything on your order, and we’ll assist you.

Delivery Delays

While rare, delays can sometimes occur, particularly in remote areas. If your delivery takes longer than expected, please Contact Us, and we’ll assist you.

Failed Deliveries

If no one is available to receive your package at the delivery address, we’ll notify you of the failed attempt. We’ll then work to reschedule the delivery within 24-48 hours.

Changing Your Delivery Address

If you need to update your delivery address due to a mistake or change, simply reply to your order confirmation email with the correct details, or please Contact Us for assistance.

Overview

We offer a 365-days Return and Refund Policy, meaning you have 365 days from your date of purchase to request a return.

We want you to love your purchase! If you’re not completely satisfied, you can return the product for a repair, replacement, exchange, store credit, or refund.

Return Eligibility

To qualify for a return, your product must meet these conditions:

  • Items must be in its original packaging.
  • Items that was delivered defective, damaged, incorrect and missing parts due to errors not of your own.
  • Items must be unused, undamaged, complete and not missing parts unless due to our error.
  • Or used and/or unused items that are still within the warranty and guarantee period.
  • You must provide proof of purchase.

How to Start a Return

To request a return, please Contact Us or submit a return request here or you can log a warranty claim request here. Once your return is approved, we’ll send you a return shipping label and instructions. Items returned without prior approval won’t be accepted.

Damages & Issues

Please inspect your order upon delivery. If you notice any damage, incorrect items, or missing products, check them in the presence of the courier and please Contact Us immediately. We’ll resolve the issue as quickly as possible.

Exchanges

To exchange an item, you’ll need to return the original product first. Once your return is approved, you can place a new order for the item you want.

Return Costs

All returns are free! We’ll arrange a courier to collect the item at no cost to you.

Restocking Fees

We do not charge restocking fees.

Lost Orders

We guarantee the delivery of all orders. If your package is lost, stolen, or damaged, we will either send a replacement or issue a full refund.

Order Cancellations

You can cancel your order at any stage during the handling, shipping and delivery process. Please Contact Us if you need to cancel your order, and we’ll be happy to assist you.

Kindly Note: If the order has already been shipped, it must be returned or redirected back to the supplier before the order cancellation can be completed.

Warranty and Guarantee

We want you to shop with confidence, which is why our products are covered by a 365 days Warranty and Guarantee.

All our products come with a minimum 365 days warranty and guarantee.

If you discover a defect within the first half of the warranty and guarantee period from the purchase date (as shown on your proof of purchase), we will gladly repair, replace, issue store credit, or provide a full refund.

For defects identified after the first half and within the second half of the warranty and guarantee period, we are happy to repair or replace the product.

You can log a warranty claim request here. Need assistance with a warranty claim? Contact Us for support and more details.

Additional Information:

All warranty claims go through an approval process handled by either Yoink and/or the manufacturer.

Please note that we do not cross-ship. This means we will only process returns once the defective product has been received, inspected, and approved for repair, replacement, store credit, or refund.

Warranty coverage will be void if:

  • The product has been opened, tampered with, or altered.
  • The serial number, manufacturer model, part number, or warranty sticker is missing, damaged, altered, or unreadable.
  • The defect is due to wear and tear or physical damage.
  • If a certified professional did not install it – (Depending on the nature of the product, eg. electronic components and/or repair parts).

For any further information, please Contact Us.

Refunds

Once we receive and inspect your return, we’ll notify you about the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please note that banks and credit card providers may take additional time to process the refund.

If more than 10 business days have passed since your refund was approved and you have not received your refund as of yet, please Contact Us.

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